Return Policy – FOUR PILLAR ENTERPRISE
Effective Date: 01/05/2025
Location: Vill - Bagachala, PO - Tengera, Duni, Darrang, Assam, India
Contact: Mobile – 9707743525 | Email – fourpillarenterprises@gmail.com
At FOUR PILLAR ENTERPRISE, we are committed to ensuring customer satisfaction. If you are not entirely satisfied with your purchase, we're here to help.
1. Return Eligibility
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Items must be returned within 7 days of delivery.
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Products must be unused, in their original packaging, and in the same condition as received.
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A valid proof of purchase or order number must be provided.
2. Non-Returnable Items
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Items that are damaged due to misuse, negligence, or unauthorized repairs.
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Products marked as “non-returnable” on the product page.
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Items purchased on clearance or as part of a final sale.
3. Return Process
To initiate a return:
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Contact us at fourpillarenterprises@gmail.com or call 9707743525 within 7 days of receiving the product.
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Provide your order details and reason for return.
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We will guide you through the return shipping process.
4. Refunds
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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If approved, a refund will be processed to your original method of payment within 7–10 business days.
5. Shipping Costs
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Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item).
6. Exchanges
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If you need to exchange an item, follow the return process and place a new order once your return is approved.
For any queries or further assistance, feel free to contact us via the details provided above.
